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Data / Federal rules / 2024-26795

Implementation of the National Suicide Hotline Act of 2018

The Federal Communications Commission published this proposed rule in the Federal Register on November 20, 2024. It took effect on December 20, 2024. Comments closed on January 9, 2025.

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What the agency says

In this document, the Federal Communications Commission (Commission) proposes and seeks comment on requiring covered text providers, including wireless providers, to support georouting to ensure that the 988 Suicide & Crisis Lifeline (988 Lifeline or Lifeline) may route covered 988 text messages to appropriate local crisis centers. Covered 988 text messages are currently routed to crisis centers using information conveyed by the number assigned to a help-seeker's device, such as an area code, which may not match the text user's physical location. To better connect 988 text users with critical local intervention services, the Commission proposes to require covered text providers to send georouting data to the 988 Lifeline to the same extent that they are required to send covered 988 text messages to the Lifeline.

Key facts

Document number
2024-26795
Type
Proposed rule
Action
Proposed rule
Agency
Federal Communications Commission
Published
November 20, 2024
Takes effect
December 20, 2024
Comments due
January 9, 2025
Dates
Comments are due on or before December 20, 2024, and reply comments are due on or before January 9, 2025.
Docket
WC Docket No. 18-336; FCC 24-111; FR ID 260903
Code of Federal Regulations
47 CFR 52
Topics
Communications common carriers; Telecommunications; Telephone
Pages
13

The document on federalregister.gov PDF

Other documents from the Federal Communications Commission

Everything from the Federal Communications Commission · Rules on communications common carriers · Rules on telecommunications · Rules on telephone · Published in November 2024

Read from the Federal Register API, last updated 2026-10-23. The document on federalregister.gov is the official record; dates and dockets can change through later corrections. Free to reuse with credit to SpecStream under CC BY 4.0.