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Data / Federal rules / 2024-28930

Airline Passenger Rights

The Transportation Department published this proposed rule in the Federal Register on December 11, 2024. Comments closed on February 10, 2025.

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What the agency says

The U.S. Department of Transportation (Department or DOT) seeks public comment on a rulemaking to ensure consumers experiencing significant flight disruptions are taken care of and protected from financial losses. Specifically, the Department is considering imposing requirements on airlines to provide affected passengers cash compensation, free rebooking, and amenities such as meals, lodging for overnight delays, and transportation to and from lodging. The Department also seeks comment on whether some protections should be provided during any type of disruption, how to determine whether a cancellation or delay is within an airline's control, and how to ensure that passengers receive the correct information from the airline in a timely manner. Additionally, the Department solicits comments on how to ensure that the process for passengers to receive compensation and amenities is clear, simple, straightforward, and prompt, and whether to require certain aspects of the process to be automatic. Further, the Department seeks comment on whether it should require airlines to offer free rebooking on the same or partner airline to a passenger with a disability and others in the same travel party when one or more accessibility feature needed by the person with disability is unavailable.

Key facts

Document number
2024-28930
Type
Proposed rule
Action
Advanced notice of proposed rulemaking (ANPRM)
Agency
Transportation Department
Published
December 11, 2024
Comments due
February 10, 2025
Dates
Comments should be filed by February 10, 2025. Late-filed comments will be considered to the extent practicable.
Docket
Docket No. DOT-OST-2024-0062
Regulation ID (RIN)
2105-AF20
Significant
Yes, under Executive Order 12866
Pages
23

The document on federalregister.gov PDF

Other documents from the Transportation Department

Everything from the Transportation Department · Published in December 2024

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