Skip to the page
Get started free

Data / Consumer complaints / State Home Mortgage

State Home Mortgage: 47 CFPB consumer complaints in the last 3 years

State Home Mortgage drew 47 consumer complaints in the CFPB database in the three years to November 6, 2026, and 145 since 2012. The largest group, 42, was about mortgage, and the most common issue was “Trouble during payment process” with 26. The company responded on time to 21.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Georgia
  • 47Complaints, last 3 years
  • 145Complaints, all years
  • 21.3%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 19, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 620
202514
202413
20232
202212
20214
20206
20198
201812
20176
201616
201510
201412
20137
20123

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage4289.4%
Credit reporting or other personal consumer reports48.5%
Debt or credit management12.1%

Issues

IssueComplaintsShare
Trouble during payment process2655.3%
Struggling to pay mortgage1327.7%
Incorrect information on your report36.4%
Closing on a mortgage24.3%
Improper use of your report12.1%
Problem with a company's investigation into an existing problem12.1%
Problem with customer service12.1%

How the company responded

Company responseComplaintsShare
Closed with explanation4697.9%
Untimely response12.1%

States

StateComplaintsShare
Georgia47100%

Latest 47 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 19, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
August 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 28, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 30, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 17, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 11, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 28, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 23, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 3, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 12, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 5, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 31, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 29, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 20, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 27, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 9, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 31, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 27, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 27, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 21, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 8, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 26, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 14, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 6, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 26, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 2, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 28, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.