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Data / Consumer complaints / Prime Source Mortgage, Inc

Prime Source Mortgage, Inc: 36 CFPB consumer complaints in the last 3 years

Prime Source Mortgage, Inc drew 36 consumer complaints in the CFPB database in the three years to November 6, 2026, and 40 since 2015. The largest group, 36, was about mortgage, and the most common issue was “Trouble during payment process” with 36. The company responded on time to 0.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Georgia
  • 36Complaints, last 3 years
  • 40Complaints, all years
  • 0.0%Responded on time
  • 0.0%Closed with relief
  • 1Products
  • Oct 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 636
20171
20162
20151

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage36100%

Issues

IssueComplaintsShare
Trouble during payment process36100%

How the company responded

Company responseComplaintsShare
Untimely response36100%

States

StateComplaintsShare
Georgia36100%

Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 5, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 4, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 4, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 4, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 30, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 29, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 29, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 27, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 27, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 27, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 27, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 27, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 27, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 26, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 26, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 26, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 25, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 24, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 24, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 24, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.