# River Financial Inc.: 18 CFPB complaints, last 3 years

Updated November 10, 2026.

River Financial Inc. drew 18 consumer complaints in the CFPB database in the three years to November 9, 2026, and 18 since 2025. The largest group, 13, was about money transfer, virtual currency, or money service, and the most common issue was “Fraud or scam” with 7. The company responded on time to 100.0% of the complaints, and 11.1% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 18
- Complaints, all years: 18
- Responded on time: 100.0%
- Closed with relief: 11.1%
- Products: 4
- Latest received: Oct 18, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 8 |
| 2025 | 10 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Money transfer, virtual currency, or money service](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service) | 13 | 72.2% |
| [Checking or savings account](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account) | 2 | 11.1% |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 2 | 11.1% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 1 | 5.6% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Fraud or scam | 7 | 38.9% |
| Attempts to collect debt not owed | 2 | 11.1% |
| Other service problem | 2 | 11.1% |
| Incorrect information on your report | 1 | 5.6% |
| Managing an account | 1 | 5.6% |
| Managing, opening, or closing your mobile wallet account | 1 | 5.6% |
| Money was not available when promised | 1 | 5.6% |
| Other transaction problem | 1 | 5.6% |
| Problem with a lender or other company charging your account | 1 | 5.6% |
| Trouble accessing funds in your mobile or digital wallet | 1 | 5.6% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 16 | 88.9% |
| Closed with monetary relief | 2 | 11.1% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 3 | 16.7% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 3 | 16.7% |
| [Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania) | 2 | 11.1% |
| [Georgia](https://specstream.ai/data/consumer-complaints/state/georgia) | 1 | 5.6% |
| [Louisiana](https://specstream.ai/data/consumer-complaints/state/louisiana) | 1 | 5.6% |
| [Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts) | 1 | 5.6% |
| [Maryland](https://specstream.ai/data/consumer-complaints/state/maryland) | 1 | 5.6% |
| [Missouri](https://specstream.ai/data/consumer-complaints/state/missouri) | 1 | 5.6% |
| [New Mexico](https://specstream.ai/data/consumer-complaints/state/new-mexico) | 1 | 5.6% |
| [Ohio](https://specstream.ai/data/consumer-complaints/state/ohio) | 1 | 5.6% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 1 | 5.6% |
| [Utah](https://specstream.ai/data/consumer-complaints/state/utah) | 1 | 5.6% |
| [Washington](https://specstream.ai/data/consumer-complaints/state/washington) | 1 | 5.6% |

## Latest 18 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| October 18, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30355060) |
| September 10, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/26994416) |
| August 24, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/25766833) |
| May 27, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22616550) |
| May 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22245437) |
| May 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22227167) |
| March 13, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20241561) |
| February 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19679812) |
| December 29, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18335967) |
| December 15, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18045583) |
| December 10, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17922828) |
| November 5, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18055189) |
| October 28, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16837761) |
| September 25, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16189019) |
| September 22, 2025 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16071010) |
| September 4, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15727363) |
| August 20, 2025 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15408215) |
| May 14, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13519004) |

## Also on SpecStream

- [Every company with Money transfer, virtual currency, or money service complaints](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service)
- [Every company with Checking or savings account complaints](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account)
- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Consumer complaints in North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina)
- [Consumer complaints in Florida](https://specstream.ai/data/consumer-complaints/state/florida)
- [Consumer complaints in Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).