# Powerpay, LLC: 26 CFPB complaints, last 3 years

Updated November 10, 2026.

Powerpay, LLC drew 26 consumer complaints in the CFPB database in the three years to November 9, 2026, and 26 since 2025. The largest group, 21, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Problem when making payments” with 6. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as POWERPAY, LLC.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 26
- Complaints, all years: 26
- Responded on time: 100.0%
- Closed with relief: 0.0%
- Products: 3
- Latest received: Oct 10, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 22 |
| 2025 | 4 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Payday loan, title loan, personal loan, or advance loan](https://specstream.ai/data/consumer-complaints/product/payday-loan-title-loan-personal-loan-or-advance-loan) | 21 | 80.8% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 3 | 11.5% |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 2 | 7.7% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Problem when making payments | 6 | 23.1% |
| Charged fees or interest you didn't expect | 5 | 19.2% |
| Problem with the payoff process at the end of the loan | 4 | 15.4% |
| Problem with a company's investigation into an existing problem | 3 | 11.5% |
| Getting the loan | 2 | 7.7% |
| Problem with additional add-on products or services | 2 | 7.7% |
| Attempts to collect debt not owed | 1 | 3.8% |
| False statements or representation | 1 | 3.8% |
| Improper use of your report | 1 | 3.8% |
| Incorrect information on your report | 1 | 3.8% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 26 | 100% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [Virginia](https://specstream.ai/data/consumer-complaints/state/virginia) | 7 | 26.9% |
| [Georgia](https://specstream.ai/data/consumer-complaints/state/georgia) | 2 | 7.7% |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 1 | 3.8% |
| [Colorado](https://specstream.ai/data/consumer-complaints/state/colorado) | 1 | 3.8% |
| [Hawaii](https://specstream.ai/data/consumer-complaints/state/hawaii) | 1 | 3.8% |
| [Illinois](https://specstream.ai/data/consumer-complaints/state/illinois) | 1 | 3.8% |
| [Louisiana](https://specstream.ai/data/consumer-complaints/state/louisiana) | 1 | 3.8% |
| [Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts) | 1 | 3.8% |
| [Maryland](https://specstream.ai/data/consumer-complaints/state/maryland) | 1 | 3.8% |
| [Minnesota](https://specstream.ai/data/consumer-complaints/state/minnesota) | 1 | 3.8% |
| [Missouri](https://specstream.ai/data/consumer-complaints/state/missouri) | 1 | 3.8% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 1 | 3.8% |
| [New Hampshire](https://specstream.ai/data/consumer-complaints/state/new-hampshire) | 1 | 3.8% |
| [New York](https://specstream.ai/data/consumer-complaints/state/new-york) | 1 | 3.8% |
| [Rhode Island](https://specstream.ai/data/consumer-complaints/state/rhode-island) | 1 | 3.8% |
| [South Carolina](https://specstream.ai/data/consumer-complaints/state/south-carolina) | 1 | 3.8% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 1 | 3.8% |
| [Washington](https://specstream.ai/data/consumer-complaints/state/washington) | 1 | 3.8% |
| [Wisconsin](https://specstream.ai/data/consumer-complaints/state/wisconsin) | 1 | 3.8% |

## Latest 26 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| October 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/29655008) |
| October 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/28812317) |
| September 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/26510904) |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24698684) |
| July 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24024353) |
| July 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24013921) |
| July 1, 2026 | Debt collection | False statements or representation | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23756024) |
| June 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23449266) |
| June 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23043219) |
| May 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22482461) |
| May 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21933579) |
| April 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21714424) |
| April 23, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21547156) |
| April 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21037015) |
| April 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20915542) |
| April 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20893378) |
| April 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20890610) |
| March 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19945022) |
| February 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19846621) |
| January 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19132396) |
| January 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18531443) |
| January 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18531102) |
| December 12, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17993260) |
| December 8, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17851415) |
| December 1, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19001604) |
| December 1, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17955989) |

## Also on SpecStream

- [Every company with Payday loan, title loan, personal loan, or advance loan complaints](https://specstream.ai/data/consumer-complaints/product/payday-loan-title-loan-personal-loan-or-advance-loan)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Consumer complaints in Virginia](https://specstream.ai/data/consumer-complaints/state/virginia)
- [Consumer complaints in Georgia](https://specstream.ai/data/consumer-complaints/state/georgia)
- [Consumer complaints in Hawaii](https://specstream.ai/data/consumer-complaints/state/hawaii)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).