# Plastiq Inc.: 21 CFPB complaints, last 3 years

Updated November 10, 2026.

Plastiq Inc. drew 21 consumer complaints in the CFPB database in the three years to November 9, 2026, and 47 since 2019. The largest group, 17, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 6. The company responded on time to 66.7% of the complaints, and 9.5% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 21
- Complaints, all years: 47
- Responded on time: 66.7%
- Closed with relief: 9.5%
- Products: 5
- Latest received: Oct 23, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 8 |
| 2025 | 7 |
| 2024 | 5 |
| 2023 | 5 |
| 2022 | 12 |
| 2021 | 6 |
| 2020 | 3 |
| 2019 | 1 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Money transfer, virtual currency, or money service](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service) | 17 | 81% |
| [Credit card](https://specstream.ai/data/consumer-complaints/product/credit-card) | 1 | 4.8% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 1 | 4.8% |
| [Debt or credit management](https://specstream.ai/data/consumer-complaints/product/debt-or-credit-management) | 1 | 4.8% |
| [Student loan](https://specstream.ai/data/consumer-complaints/product/student-loan) | 1 | 4.8% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Other transaction problem | 6 | 28.6% |
| Money was not available when promised | 3 | 14.3% |
| Problem with customer service | 3 | 14.3% |
| Other service problem | 2 | 9.5% |
| Confusing or misleading advertising or marketing | 1 | 4.8% |
| Dealing with your lender or servicer | 1 | 4.8% |
| Didn't provide services promised | 1 | 4.8% |
| Improper use of your report | 1 | 4.8% |
| Problem with a purchase shown on your statement | 1 | 4.8% |
| Unauthorized transactions or other transaction problem | 1 | 4.8% |
| Unexpected or other fees | 1 | 4.8% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 12 | 57.1% |
| Untimely response | 7 | 33.3% |
| Closed with monetary relief | 2 | 9.5% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [New York](https://specstream.ai/data/consumer-complaints/state/new-york) | 4 | 19% |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 2 | 9.5% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 2 | 9.5% |
| [Georgia](https://specstream.ai/data/consumer-complaints/state/georgia) | 2 | 9.5% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 2 | 9.5% |
| [District of Columbia](https://specstream.ai/data/consumer-complaints/state/district-of-columbia) | 1 | 4.8% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 1 | 4.8% |
| [New Jersey](https://specstream.ai/data/consumer-complaints/state/new-jersey) | 1 | 4.8% |
| [Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania) | 1 | 4.8% |
| [South Carolina](https://specstream.ai/data/consumer-complaints/state/south-carolina) | 1 | 4.8% |
| [Washington](https://specstream.ai/data/consumer-complaints/state/washington) | 1 | 4.8% |
| [Wyoming](https://specstream.ai/data/consumer-complaints/state/wyoming) | 1 | 4.8% |

## Latest 21 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| October 23, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30799763) |
| October 19, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30404110) |
| October 15, 2026 | Money transfer, virtual currency, or money service | Unexpected or other fees | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30034826) |
| September 25, 2026 | Money transfer, virtual currency, or money service | Other service problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/28288821) |
| April 25, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21593035) |
| April 20, 2026 | Money transfer, virtual currency, or money service | Other service problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21407501) |
| April 12, 2026 | Credit card | Problem with a purchase shown on your statement | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21174700) |
| January 9, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18607832) |
| December 1, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18039421) |
| November 20, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17398615) |
| November 11, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17159908) |
| September 11, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15877930) |
| August 21, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15422670) |
| July 17, 2025 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14703181) |
| January 25, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/11738603) |
| December 27, 2024 | Money transfer, virtual currency, or money service | Confusing or misleading advertising or marketing | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/11298199) |
| December 25, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/11260606) |
| June 25, 2024 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9334334) |
| June 15, 2024 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9259186) |
| May 6, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8943275) |
| November 16, 2023 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/7859414) |

## Also on SpecStream

- [Every company with Money transfer, virtual currency, or money service complaints](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service)
- [Every company with Credit card complaints](https://specstream.ai/data/consumer-complaints/product/credit-card)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Every company with Debt or credit management complaints](https://specstream.ai/data/consumer-complaints/product/debt-or-credit-management)
- [Consumer complaints in New York](https://specstream.ai/data/consumer-complaints/state/new-york)
- [Consumer complaints in California](https://specstream.ai/data/consumer-complaints/state/california)
- [Consumer complaints in Georgia](https://specstream.ai/data/consumer-complaints/state/georgia)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).