# Financial Freedom Group, LLC: 29 CFPB complaints

Updated November 10, 2026.

Financial Freedom Group, LLC drew 29 consumer complaints in the CFPB database in the three years to November 9, 2026, and 44 since 2020. The largest group, 24, was about debt or credit management, and the most common issue was “Didn't provide services promised” with 14. The company responded on time to 100.0% of the complaints, and 17.2% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 29
- Complaints, all years: 44
- Responded on time: 100.0%
- Closed with relief: 17.2%
- Products: 3
- Latest received: Oct 22, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 18 |
| 2025 | 7 |
| 2024 | 4 |
| 2023 | 2 |
| 2022 | 6 |
| 2021 | 4 |
| 2020 | 3 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Debt or credit management](https://specstream.ai/data/consumer-complaints/product/debt-or-credit-management) | 24 | 82.8% |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 4 | 13.8% |
| [Credit card](https://specstream.ai/data/consumer-complaints/product/credit-card) | 1 | 3.4% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Didn't provide services promised | 14 | 48.3% |
| Unauthorized withdrawals or charges | 3 | 10.3% |
| Charged upfront or unexpected fees | 2 | 6.9% |
| Confusing or missing disclosures | 2 | 6.9% |
| Problem with customer service | 2 | 6.9% |
| Written notification about debt | 2 | 6.9% |
| Attempts to collect debt not owed | 1 | 3.4% |
| Confusing or misleading advertising or marketing | 1 | 3.4% |
| Other features, terms, or problems | 1 | 3.4% |
| Took or threatened to take negative or legal action | 1 | 3.4% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 24 | 82.8% |
| Closed with monetary relief | 5 | 17.2% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [Ohio](https://specstream.ai/data/consumer-complaints/state/ohio) | 3 | 10.3% |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 2 | 6.9% |
| [Illinois](https://specstream.ai/data/consumer-complaints/state/illinois) | 2 | 6.9% |
| [Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts) | 2 | 6.9% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 2 | 6.9% |
| [Oklahoma](https://specstream.ai/data/consumer-complaints/state/oklahoma) | 2 | 6.9% |
| [Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania) | 2 | 6.9% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 2 | 6.9% |
| [Colorado](https://specstream.ai/data/consumer-complaints/state/colorado) | 1 | 3.4% |
| [Connecticut](https://specstream.ai/data/consumer-complaints/state/connecticut) | 1 | 3.4% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 1 | 3.4% |
| [Georgia](https://specstream.ai/data/consumer-complaints/state/georgia) | 1 | 3.4% |
| [Indiana](https://specstream.ai/data/consumer-complaints/state/indiana) | 1 | 3.4% |
| [Kentucky](https://specstream.ai/data/consumer-complaints/state/kentucky) | 1 | 3.4% |
| [Missouri](https://specstream.ai/data/consumer-complaints/state/missouri) | 1 | 3.4% |
| [Nevada](https://specstream.ai/data/consumer-complaints/state/nevada) | 1 | 3.4% |
| [New York](https://specstream.ai/data/consumer-complaints/state/new-york) | 1 | 3.4% |
| [South Dakota](https://specstream.ai/data/consumer-complaints/state/south-dakota) | 1 | 3.4% |
| [Tennessee](https://specstream.ai/data/consumer-complaints/state/tennessee) | 1 | 3.4% |
| [Wisconsin](https://specstream.ai/data/consumer-complaints/state/wisconsin) | 1 | 3.4% |

## Latest 29 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| October 22, 2026 | Debt or credit management | Didn't provide services promised | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30739539) |
| October 20, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30513511) |
| September 16, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27396031) |
| September 9, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/26885088) |
| July 29, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24720193) |
| July 14, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24158119) |
| June 23, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23501683) |
| June 5, 2026 | Debt collection | Written notification about debt | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22930405) |
| June 4, 2026 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22902507) |
| June 2, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22825413) |
| May 26, 2026 | Debt or credit management | Charged upfront or unexpected fees | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22562507) |
| April 27, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21620702) |
| April 19, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21385136) |
| March 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20715878) |
| March 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20283297) |
| March 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19910028) |
| January 6, 2026 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18503226) |
| January 4, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18449965) |
| December 9, 2025 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17867228) |
| July 24, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14849722) |
| July 23, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14834202) |
| July 1, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14395033) |
| April 8, 2025 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12874061) |
| March 20, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12585268) |
| February 14, 2025 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12045633) |
| September 23, 2024 | Debt or credit management | Didn't provide services promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10220162) |
| May 7, 2024 | Debt or credit management | Problem with customer service | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8944863) |
| February 22, 2024 | Debt or credit management | Problem with customer service | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8400550) |
| February 15, 2024 | Debt or credit management | Didn't provide services promised | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8354787) |

## Also on SpecStream

- [Every company with Debt or credit management complaints](https://specstream.ai/data/consumer-complaints/product/debt-or-credit-management)
- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Every company with Credit card complaints](https://specstream.ai/data/consumer-complaints/product/credit-card)
- [Consumer complaints in Ohio](https://specstream.ai/data/consumer-complaints/state/ohio)
- [Consumer complaints in Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania)
- [Consumer complaints in Texas](https://specstream.ai/data/consumer-complaints/state/texas)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).