# Clasp Group, Inc.: 36 CFPB complaints, last 3 years

Updated November 10, 2026.

Clasp Group, Inc. drew 36 consumer complaints in the CFPB database in the three years to November 9, 2026, and 46 since 2022. The largest group, 25, was about student loan, and the most common issue was “Issue with income share agreement” with 18. The company responded on time to 100.0% of the complaints, and 2.8% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 36
- Complaints, all years: 46
- Responded on time: 100.0%
- Closed with relief: 2.8%
- Products: 3
- Latest received: Sep 23, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 11 |
| 2025 | 17 |
| 2024 | 7 |
| 2023 | 8 |
| 2022 | 3 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Student loan](https://specstream.ai/data/consumer-complaints/product/student-loan) | 25 | 69.4% |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 10 | 27.8% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 1 | 2.8% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Issue with income share agreement | 18 | 50% |
| False statements or representation | 5 | 13.9% |
| Dealing with your lender or servicer | 3 | 8.3% |
| Struggling to repay your loan | 3 | 8.3% |
| Took or threatened to take negative or legal action | 2 | 5.6% |
| Attempts to collect debt not owed | 1 | 2.8% |
| Communication tactics | 1 | 2.8% |
| Incorrect information on your report | 1 | 2.8% |
| Issue where my lender is my school | 1 | 2.8% |
| Written notification about debt | 1 | 2.8% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 35 | 97.2% |
| Closed with monetary relief | 1 | 2.8% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 4 | 11.1% |
| [Illinois](https://specstream.ai/data/consumer-complaints/state/illinois) | 3 | 8.3% |
| [New York](https://specstream.ai/data/consumer-complaints/state/new-york) | 3 | 8.3% |
| [Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania) | 3 | 8.3% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 3 | 8.3% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 2 | 5.6% |
| [Kansas](https://specstream.ai/data/consumer-complaints/state/kansas) | 2 | 5.6% |
| [Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts) | 2 | 5.6% |
| [Oregon](https://specstream.ai/data/consumer-complaints/state/oregon) | 2 | 5.6% |
| [Alabama](https://specstream.ai/data/consumer-complaints/state/alabama) | 1 | 2.8% |
| [Arizona](https://specstream.ai/data/consumer-complaints/state/arizona) | 1 | 2.8% |
| [Connecticut](https://specstream.ai/data/consumer-complaints/state/connecticut) | 1 | 2.8% |
| [Mississippi](https://specstream.ai/data/consumer-complaints/state/mississippi) | 1 | 2.8% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 1 | 2.8% |
| [New Hampshire](https://specstream.ai/data/consumer-complaints/state/new-hampshire) | 1 | 2.8% |
| [New Mexico](https://specstream.ai/data/consumer-complaints/state/new-mexico) | 1 | 2.8% |
| [Nevada](https://specstream.ai/data/consumer-complaints/state/nevada) | 1 | 2.8% |
| [Ohio](https://specstream.ai/data/consumer-complaints/state/ohio) | 1 | 2.8% |
| [Tennessee](https://specstream.ai/data/consumer-complaints/state/tennessee) | 1 | 2.8% |
| [Virginia](https://specstream.ai/data/consumer-complaints/state/virginia) | 1 | 2.8% |
| [Washington](https://specstream.ai/data/consumer-complaints/state/washington) | 1 | 2.8% |

## Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| September 23, 2026 | Debt collection | Communication tactics | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/28020962) |
| September 11, 2026 | Debt collection | Written notification about debt | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27068755) |
| August 24, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/25749403) |
| July 27, 2026 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24621207) |
| June 28, 2026 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23650201) |
| June 22, 2026 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23450812) |
| June 17, 2026 | Student loan | Struggling to repay your loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23281334) |
| May 20, 2026 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22379243) |
| April 15, 2026 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21275334) |
| March 11, 2026 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20173317) |
| March 5, 2026 | Debt collection | False statements or representation | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19998318) |
| December 16, 2025 | Student loan | Struggling to repay your loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18080232) |
| December 1, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18090054) |
| November 28, 2025 | Debt collection | False statements or representation | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18004415) |
| October 14, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16560789) |
| October 1, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16279739) |
| September 15, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15958083) |
| September 10, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15854576) |
| September 10, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15827297) |
| August 23, 2025 | Debt collection | False statements or representation | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/15469544) |
| July 17, 2025 | Debt collection | False statements or representation | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14707653) |
| July 8, 2025 | Debt collection | False statements or representation | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14535062) |
| June 6, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13942689) |
| June 3, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13860463) |
| May 30, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13803300) |
| May 3, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13316966) |
| April 21, 2025 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13095670) |
| March 14, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12466224) |
| November 18, 2024 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10829208) |
| September 15, 2024 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10130921) |
| August 28, 2024 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9932038) |
| July 20, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9569956) |
| June 10, 2024 | Student loan | Struggling to repay your loan | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9222924) |
| May 8, 2024 | Student loan | Issue with income share agreement | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8955269) |
| March 16, 2024 | Student loan | Issue where my lender is my school | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8560835) |
| November 12, 2023 | Student loan | Issue with income share agreement | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/7840228) |

## Also on SpecStream

- [Every company with Student loan complaints](https://specstream.ai/data/consumer-complaints/product/student-loan)
- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Consumer complaints in California](https://specstream.ai/data/consumer-complaints/state/california)
- [Consumer complaints in Illinois](https://specstream.ai/data/consumer-complaints/state/illinois)
- [Consumer complaints in Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).