# Checkbook Inc: 13 CFPB complaints, last 3 years

Updated November 10, 2026.

Checkbook Inc drew 13 consumer complaints in the CFPB database in the three years to November 9, 2026, and 13 since 2024. The largest group, 10, was about money transfer, virtual currency, or money service, and the most common issue was “Fraud or scam” with 3. The company responded on time to 53.8% of the complaints, and 0.0% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 13
- Complaints, all years: 13
- Responded on time: 53.8%
- Closed with relief: 0.0%
- Products: 4
- Latest received: Sep 19, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 7 |
| 2025 | 5 |
| 2024 | 1 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Money transfer, virtual currency, or money service](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service) | 10 | 76.9% |
| [Checking or savings account](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account) | 1 | 7.7% |
| [Credit card](https://specstream.ai/data/consumer-complaints/product/credit-card) | 1 | 7.7% |
| [Debt or credit management](https://specstream.ai/data/consumer-complaints/product/debt-or-credit-management) | 1 | 7.7% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Fraud or scam | 3 | 23.1% |
| Money was not available when promised | 3 | 23.1% |
| Other transaction problem | 2 | 15.4% |
| Didn't provide services promised | 1 | 7.7% |
| Managing an account | 1 | 7.7% |
| Other features, terms, or problems | 1 | 7.7% |
| Problem with customer service | 1 | 7.7% |
| Trouble accessing funds in your mobile or digital wallet | 1 | 7.7% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 9 | 69.2% |
| Untimely response | 4 | 30.8% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 3 | 23.1% |
| [Colorado](https://specstream.ai/data/consumer-complaints/state/colorado) | 2 | 15.4% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 2 | 15.4% |
| [Michigan](https://specstream.ai/data/consumer-complaints/state/michigan) | 1 | 7.7% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 1 | 7.7% |
| [Pennsylvania](https://specstream.ai/data/consumer-complaints/state/pennsylvania) | 1 | 7.7% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 1 | 7.7% |
| [Utah](https://specstream.ai/data/consumer-complaints/state/utah) | 1 | 7.7% |

## Latest 13 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| September 19, 2026 | Debt or credit management | Didn't provide services promised | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27723259) |
| September 13, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27160937) |
| July 17, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24315350) |
| March 26, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20692295) |
| March 16, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20296854) |
| January 12, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18652485) |
| January 11, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18635315) |
| December 11, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17943246) |
| November 21, 2025 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/17799664) |
| October 10, 2025 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16510200) |
| June 9, 2025 | Credit card | Other features, terms, or problems | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13966600) |
| February 11, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12053696) |
| October 11, 2024 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10408413) |

## Also on SpecStream

- [Every company with Money transfer, virtual currency, or money service complaints](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service)
- [Every company with Checking or savings account complaints](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account)
- [Every company with Credit card complaints](https://specstream.ai/data/consumer-complaints/product/credit-card)
- [Every company with Debt or credit management complaints](https://specstream.ai/data/consumer-complaints/product/debt-or-credit-management)
- [Consumer complaints in California](https://specstream.ai/data/consumer-complaints/state/california)
- [Consumer complaints in Florida](https://specstream.ai/data/consumer-complaints/state/florida)
- [Consumer complaints in Colorado](https://specstream.ai/data/consumer-complaints/state/colorado)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).