# Capstone Capital USA, LLC: 22 CFPB complaints, last 3 years

Updated November 10, 2026.

Capstone Capital USA, LLC drew 22 consumer complaints in the CFPB database in the three years to November 9, 2026, and 24 since 2023. The largest group, 9, was about credit card, and the most common issue was “Incorrect information on your report” with 5. The company responded on time to 0.0% of the complaints, and 0.0% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 22
- Complaints, all years: 24
- Responded on time: 0.0%
- Closed with relief: 0.0%
- Products: 5
- Latest received: Oct 20, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 19 |
| 2025 | 1 |
| 2024 | 2 |
| 2023 | 2 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Credit card](https://specstream.ai/data/consumer-complaints/product/credit-card) | 9 | 40.9% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 9 | 40.9% |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 2 | 9.1% |
| [Checking or savings account](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account) | 1 | 4.5% |
| [Money transfer, virtual currency, or money service](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service) | 1 | 4.5% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Incorrect information on your report | 5 | 22.7% |
| Improper use of your report | 4 | 18.2% |
| Problem with a purchase shown on your statement | 3 | 13.6% |
| Attempts to collect debt not owed | 2 | 9.1% |
| Problem with a company's investigation into an existing problem | 2 | 9.1% |
| Closing your account | 1 | 4.5% |
| Getting a credit card | 1 | 4.5% |
| Managing an account | 1 | 4.5% |
| Other features, terms, or problems | 1 | 4.5% |
| Other transaction problem | 1 | 4.5% |
| Problem when making payments | 1 | 4.5% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Untimely response | 22 | 100% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 8 | 36.4% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 3 | 13.6% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 2 | 9.1% |
| [New York](https://specstream.ai/data/consumer-complaints/state/new-york) | 2 | 9.1% |
| [Colorado](https://specstream.ai/data/consumer-complaints/state/colorado) | 1 | 4.5% |
| [Idaho](https://specstream.ai/data/consumer-complaints/state/idaho) | 1 | 4.5% |
| [Louisiana](https://specstream.ai/data/consumer-complaints/state/louisiana) | 1 | 4.5% |
| [Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts) | 1 | 4.5% |
| [Ohio](https://specstream.ai/data/consumer-complaints/state/ohio) | 1 | 4.5% |
| [Tennessee](https://specstream.ai/data/consumer-complaints/state/tennessee) | 1 | 4.5% |
| [Virginia](https://specstream.ai/data/consumer-complaints/state/virginia) | 1 | 4.5% |

## Latest 22 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| October 20, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/30493640) |
| September 23, 2026 | Credit card | Problem with a purchase shown on your statement | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/28086301) |
| September 7, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/26721952) |
| September 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/26571725) |
| July 27, 2026 | Credit card | Problem with a purchase shown on your statement | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24641198) |
| July 24, 2026 | Credit card | Closing your account | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24583810) |
| July 16, 2026 | Credit card | Incorrect information on your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24263482) |
| July 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23922555) |
| June 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22927334) |
| June 3, 2026 | Credit card | Problem with a purchase shown on your statement | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22854300) |
| May 19, 2026 | Credit card | Other features, terms, or problems | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22359496) |
| May 17, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22290059) |
| May 15, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22260285) |
| May 11, 2026 | Credit card | Getting a credit card | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22088959) |
| May 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22048060) |
| April 30, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21754146) |
| April 22, 2026 | Credit card | Problem with a company's investigation into an existing problem | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21467556) |
| April 20, 2026 | Credit card | Problem when making payments | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/21395518) |
| February 8, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19342326) |
| June 9, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/13976067) |
| September 2, 2024 | Checking or savings account | Managing an account | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9992877) |
| January 25, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8225366) |

## Also on SpecStream

- [Every company with Credit card complaints](https://specstream.ai/data/consumer-complaints/product/credit-card)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Every company with Checking or savings account complaints](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account)
- [Consumer complaints in Texas](https://specstream.ai/data/consumer-complaints/state/texas)
- [Consumer complaints in North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina)
- [Consumer complaints in New York](https://specstream.ai/data/consumer-complaints/state/new-york)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).