# Bci Financial Group, Inc.: 30 CFPB complaints, last 3 years

Updated November 10, 2026.

Bci Financial Group, Inc. drew 30 consumer complaints in the CFPB database in the three years to November 9, 2026, and 73 since 2019. The largest group, 15, was about checking or savings account, and the most common issue was “Managing an account” with 10. The company responded on time to 100.0% of the complaints, and 13.3% closed with monetary or other relief. The CFPB records the company as BCI FINANCIAL GROUP, INC..

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 30
- Complaints, all years: 73
- Responded on time: 100.0%
- Closed with relief: 13.3%
- Products: 5
- Latest received: Sep 25, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 8 |
| 2025 | 11 |
| 2024 | 9 |
| 2023 | 11 |
| 2022 | 10 |
| 2021 | 10 |
| 2020 | 7 |
| 2019 | 7 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Checking or savings account](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account) | 15 | 50% |
| [Mortgage](https://specstream.ai/data/consumer-complaints/product/mortgage) | 6 | 20% |
| [Money transfer, virtual currency, or money service](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service) | 5 | 16.7% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 3 | 10% |
| [Payday loan, title loan, personal loan, or advance loan](https://specstream.ai/data/consumer-complaints/product/payday-loan-title-loan-personal-loan-or-advance-loan) | 1 | 3.3% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Managing an account | 10 | 33.3% |
| Fraud or scam | 3 | 10% |
| Incorrect information on your report | 3 | 10% |
| Opening an account | 3 | 10% |
| Struggling to pay mortgage | 3 | 10% |
| Trouble during payment process | 2 | 6.7% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 3.3% |
| Closing an account | 1 | 3.3% |
| Getting a line of credit | 1 | 3.3% |
| Other transaction problem | 1 | 3.3% |
| Problem with a lender or other company charging your account | 1 | 3.3% |
| Unauthorized transactions or other transaction problem | 1 | 3.3% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Closed with explanation | 26 | 86.7% |
| Closed with monetary relief | 4 | 13.3% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 20 | 66.7% |
| [Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts) | 2 | 6.7% |
| [New York](https://specstream.ai/data/consumer-complaints/state/new-york) | 2 | 6.7% |
| [Arizona](https://specstream.ai/data/consumer-complaints/state/arizona) | 1 | 3.3% |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 1 | 3.3% |
| [New Jersey](https://specstream.ai/data/consumer-complaints/state/new-jersey) | 1 | 3.3% |
| [South Carolina](https://specstream.ai/data/consumer-complaints/state/south-carolina) | 1 | 3.3% |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 1 | 3.3% |
| [Washington](https://specstream.ai/data/consumer-complaints/state/washington) | 1 | 3.3% |

## Latest 30 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| September 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/28281615) |
| September 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27296567) |
| August 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/25453035) |
| August 14, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/25374312) |
| May 26, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22568685) |
| April 2, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20878433) |
| January 22, 2026 | Mortgage | Trouble during payment process | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18924984) |
| January 7, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18539923) |
| December 23, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18248105) |
| December 23, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18235660) |
| December 22, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18233652) |
| October 12, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16527453) |
| October 12, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16526845) |
| September 26, 2025 | Checking or savings account | Managing an account | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16200938) |
| July 21, 2025 | Checking or savings account | Managing an account | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/14774290) |
| April 8, 2025 | Mortgage | Trouble during payment process | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12872478) |
| February 25, 2025 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12232720) |
| February 13, 2025 | Checking or savings account | Opening an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/12055474) |
| February 6, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/11965985) |
| December 10, 2024 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/11098852) |
| October 24, 2024 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10564468) |
| October 7, 2024 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10369733) |
| May 18, 2024 | Checking or savings account | Managing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9052020) |
| May 1, 2024 | Checking or savings account | Closing an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8906569) |
| February 27, 2024 | Checking or savings account | Opening an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8432638) |
| February 27, 2024 | Checking or savings account | Opening an account | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8427279) |
| January 31, 2024 | Checking or savings account | Managing an account | Closed with monetary relief | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8259333) |
| January 23, 2024 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8208464) |
| December 7, 2023 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/7965365) |
| December 7, 2023 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/7965240) |

## Also on SpecStream

- [Every company with Checking or savings account complaints](https://specstream.ai/data/consumer-complaints/product/checking-or-savings-account)
- [Every company with Mortgage complaints](https://specstream.ai/data/consumer-complaints/product/mortgage)
- [Every company with Money transfer, virtual currency, or money service complaints](https://specstream.ai/data/consumer-complaints/product/money-transfer-virtual-currency-or-money-service)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Consumer complaints in Florida](https://specstream.ai/data/consumer-complaints/state/florida)
- [Consumer complaints in Massachusetts](https://specstream.ai/data/consumer-complaints/state/massachusetts)
- [Consumer complaints in New York](https://specstream.ai/data/consumer-complaints/state/new-york)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).