# Astra Business Services: 15 CFPB complaints, last 3 years

Updated November 10, 2026.

Astra Business Services drew 15 consumer complaints in the CFPB database in the three years to November 9, 2026, and 42 since 2014. The largest group, 13, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 4. The company responded on time to 6.7% of the complaints, and 0.0% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 15
- Complaints, all years: 42
- Responded on time: 6.7%
- Closed with relief: 0.0%
- Products: 2
- Latest received: Apr 2, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 6 |
| 2025 | 1 |
| 2024 | 8 |
| 2023 | 1 |
| 2021 | 1 |
| 2018 | 6 |
| 2017 | 4 |
| 2016 | 3 |
| 2015 | 9 |
| 2014 | 3 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 13 | 86.7% |
| [Credit reporting or other personal consumer reports](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports) | 2 | 13.3% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Attempts to collect debt not owed | 4 | 26.7% |
| Took or threatened to take negative or legal action | 4 | 26.7% |
| Written notification about debt | 3 | 20% |
| False statements or representation | 2 | 13.3% |
| Incorrect information on your report | 2 | 13.3% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| Untimely response | 13 | 86.7% |
| Closed with explanation | 2 | 13.3% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [Texas](https://specstream.ai/data/consumer-complaints/state/texas) | 6 | 40% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 4 | 26.7% |
| [Maryland](https://specstream.ai/data/consumer-complaints/state/maryland) | 2 | 13.3% |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 1 | 6.7% |
| [Ohio](https://specstream.ai/data/consumer-complaints/state/ohio) | 1 | 6.7% |
| [Tennessee](https://specstream.ai/data/consumer-complaints/state/tennessee) | 1 | 6.7% |

## Latest 15 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| April 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20890827) |
| March 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20545805) |
| March 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20067141) |
| February 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19659949) |
| February 8, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/19341577) |
| January 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/18641078) |
| October 30, 2025 | Debt collection | Took or threatened to take negative or legal action | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/16932460) |
| December 2, 2024 | Debt collection | Written notification about debt | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24778675) |
| October 15, 2024 | Debt collection | False statements or representation | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10460708) |
| September 13, 2024 | Debt collection | Attempts to collect debt not owed | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10110580) |
| August 29, 2024 | Debt collection | Attempts to collect debt not owed | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/10248553) |
| July 22, 2024 | Debt collection | False statements or representation | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/9583413) |
| April 30, 2024 | Debt collection | Written notification about debt | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8895616) |
| April 30, 2024 | Debt collection | Written notification about debt | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8894196) |
| March 28, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/8647749) |

## Also on SpecStream

- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Every company with Credit reporting or other personal consumer reports complaints](https://specstream.ai/data/consumer-complaints/product/credit-reporting-or-other-personal-consumer-reports)
- [Consumer complaints in Texas](https://specstream.ai/data/consumer-complaints/state/texas)
- [Consumer complaints in Florida](https://specstream.ai/data/consumer-complaints/state/florida)
- [Consumer complaints in Maryland](https://specstream.ai/data/consumer-complaints/state/maryland)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).