# Advance Service Group: 10 CFPB complaints, last 3 years

Updated November 10, 2026.

Advance Service Group drew 10 consumer complaints in the CFPB database in the three years to November 9, 2026, and 10 since 2026. The largest group, 6, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 3. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

## The full list

This record is a row of this list. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email.

- [Companies with consumer complaints to the CFPB](https://specstream.ai/data/consumer-complaints): 5,399 rows, complaints received by the CFPB from November 9, 2023 to November 9, 2026, $133.99. Buy: https://specstream.ai/data/consumer-complaints

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

- Complaints, last 3 years: 10
- Complaints, all years: 10
- Responded on time: 100.0%
- Closed with relief: 0.0%
- Products: 2
- Latest received: Oct 28, 2026

## Complaints by year

Every year the CFPB database holds for this company, by the date received.

| Year | Complaints |
| --- | --- |
| 2026, to Nov 9 | 10 |

## Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

| Product | Complaints | Share |
| --- | --- | --- |
| [Debt collection](https://specstream.ai/data/consumer-complaints/product/debt-collection) | 6 | 60% |
| [Payday loan, title loan, personal loan, or advance loan](https://specstream.ai/data/consumer-complaints/product/payday-loan-title-loan-personal-loan-or-advance-loan) | 4 | 40% |

## Issues

| Issue | Complaints | Share |
| --- | --- | --- |
| Took or threatened to take negative or legal action | 3 | 30% |
| Attempts to collect debt not owed | 1 | 10% |
| Charged fees or interest you didn't expect | 1 | 10% |
| Electronic communications | 1 | 10% |
| False statements or representation | 1 | 10% |
| Getting the loan | 1 | 10% |
| Problem when making payments | 1 | 10% |
| Problem with additional add-on products or services | 1 | 10% |

## How the company responded

| Company response | Complaints | Share |
| --- | --- | --- |
| In progress | 6 | 60% |
| Closed with explanation | 4 | 40% |

## States

| State | Complaints | Share |
| --- | --- | --- |
| [California](https://specstream.ai/data/consumer-complaints/state/california) | 4 | 40% |
| [Florida](https://specstream.ai/data/consumer-complaints/state/florida) | 2 | 20% |
| [North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina) | 1 | 10% |
| [Nevada](https://specstream.ai/data/consumer-complaints/state/nevada) | 1 | 10% |
| [Virginia](https://specstream.ai/data/consumer-complaints/state/virginia) | 1 | 10% |
| [Washington](https://specstream.ai/data/consumer-complaints/state/washington) | 1 | 10% |

## Latest 10 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

| Received | Product | Issue | Company response | Source |
| --- | --- | --- | --- | --- |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | In progress | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/31201701) |
| October 27, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/31160810) |
| September 19, 2026 | Debt collection | Attempts to collect debt not owed | In progress | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27743049) |
| September 18, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/27643525) |
| August 12, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/25260435) |
| July 29, 2026 | Debt collection | False statements or representation | In progress | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/24748830) |
| June 24, 2026 | Debt collection | Electronic communications | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/23544286) |
| May 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/22037857) |
| March 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20540544) |
| March 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | [consumerfinance.gov](https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/20368080) |

## Also on SpecStream

- [Every company with Debt collection complaints](https://specstream.ai/data/consumer-complaints/product/debt-collection)
- [Every company with Payday loan, title loan, personal loan, or advance loan complaints](https://specstream.ai/data/consumer-complaints/product/payday-loan-title-loan-personal-loan-or-advance-loan)
- [Consumer complaints in California](https://specstream.ai/data/consumer-complaints/state/california)
- [Consumer complaints in Florida](https://specstream.ai/data/consumer-complaints/state/florida)
- [Consumer complaints in North Carolina](https://specstream.ai/data/consumer-complaints/state/north-carolina)
- [All consumer complaints](https://specstream.ai/data/consumer-complaints)

Source: [CFPB Consumer Complaint Database](https://www.consumerfinance.gov/data-research/consumer-complaints/). Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB.

Free to reuse with credit to SpecStream under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/).